TelecomOrder Fulfillment
Telecom orders fulfilled in seconds after payment
Stripe payment triggers instant carrier provisioning and customer delivery
60s
Payment to active
99.8%
Fulfillment success
0
Manual steps
System Architecture
Before
- ✕Manual order processing taking 24-48 hours
- ✕Staff copying data between 4 different systems
- ✕Customer complaints about activation delays
- ✕Errors in manual data entry causing failed activations
- ✕No visibility into order status for customers
After
- Payment confirmed to service active in under 60 seconds
- Zero manual data entry required
- Customers receive instant activation confirmation
- Error rate dropped to near zero
- Real-time order tracking for support team
What Was Built
- Stripe webhook listener for payment events
- Carrier API integration for instant provisioning
- Automated customer notification via SMS and email
- Order status tracking and logging system
- Retry logic for failed provisioning attempts
- Admin dashboard for order monitoring
- Refund automation for failed orders
Tech Stack
Python
Stripe
API
Twilio
Guardrails & Reliability
- Automatic retry on carrier API failures
- Instant refund trigger on permanent failures
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